TERMS & CONDITIONS
Introduction
1.1 Acceptance of Terms and Conditions
By accessing and using our website, www.monaeyelashes.com, you acknowledge and agree to comply with the terms and conditions outlined herein.
1.2 Modifications to the Agreement
We reserve the right to modify or update these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting the revised version on our website.
1.3 Communication Preferences
You can manage your communication preferences, including opting in or out of marketing communications, by accessing your account settings or contacting our customer support.
Use of the Website
2.1 User Eligibility
By using our website, you represent and warrant that you are at least 18 years old or the legal age of majority in your jurisdiction.
2.2 User Account Creation
To access certain features or make purchases, you may be required to create a user account. You agree to provide accurate and complete information when creating your account.
2.3 Account Security and Responsibilities
You are responsible for maintaining the confidentiality of your account credentials and for any activities or actions conducted through your account. Notify us immediately if you suspect any unauthorized access or use of your account.
2.4 Prohibited Activities
You agree not to engage in any activities that violate applicable laws or infringe upon the rights of others, including unauthorized access to our systems, distribution of harmful content, or infringement of intellectual property rights.
2.5 Termination of User Accounts
We reserve the right to terminate or suspend user accounts that violate our terms and conditions, engage in fraudulent or harmful activities, or for any other reason at our discretion.
Product Orders and Payment
3.1 Product Availability and Descriptions
Our website displays products that are available for purchase, and we strive to provide accurate descriptions, images, and pricing. However, availability may vary and is not guaranteed.
3.2 Order Placement and Acceptance
Placing an order on our website constitutes an offer to purchase the selected products. We reserve the right to accept or decline orders at our discretion, and we may require additional verification or information before accepting an order.
3.3 Pricing and Payment
Prices displayed on our website are in the applicable currency and are subject to taxes, fees, and shipping charges, if applicable. Payment is required at the time of purchase, and we accept various payment methods as indicated during the checkout process.
3.4 Order Cancellation and Modification
You may cancel or modify your order before it is shipped.
3.5 Shipping and Delivery
We will make reasonable efforts to ensure timely shipping and delivery of your orders. However, we cannot guarantee specific delivery dates and are not responsible for delays caused by external factors beyond our control.
Returns, Refunds, and Exchanges
4.1 Return Policy
We want you to be fully satisfied with your purchase. Our return policy allows eligible products to be returned within a specified timeframe for a refund or exchange.
4.2 Eligibility for Returns
To be eligible for a return, products must meet certain conditions, such as being unopened, unused, and in their original packaging. Some products, such as personalized or intimate items, may not be eligible for return due to hygiene reasons.
4.3 Refund Process and Timelines
Refunds will be processed within a reasonable timeframe after receiving the returned product and verifying its eligibility. The refund will be issued using the original payment method, unless otherwise specified.
4.4 Exchange Process and Conditions
Exchanges may be available for eligible products, subject to availability and compliance with our exchange process. Please refer to our exchange policy for more details.
Subscription Plans
5.1 Plan Descriptions and Benefits
We offer subscription plans that provide various benefits to subscribers, such as exclusive discounts, early access to new products, or free shipping on eligible orders.
5.2 Subscription Fees and Billing
Subscription fees, if applicable, will be charged at the specified intervals, such as monthly or annually, as indicated during the subscription signup process. Billing will occur automatically using the provided payment method, unless otherwise stated.
5.3 Plan Modifications and Cancellations
You can modify or cancel your subscription plan at any time through your account settings or by contacting our customer support. Any changes or cancellations may be subject to specific terms and conditions outlined in the subscription plan details.
5.4 Termination of Subscription Plans
We reserve the right to terminate or suspend subscription plans for violations of our terms and conditions, non-payment, or for any other reason at our discretion. In such cases, you will be notified in advance, and any applicable refunds or adjustments will be provided as outlined in our subscription plan terms.
Ownership and Intellectual Property
6.1 Website Content and Trademarks
All content on our website, including text, images, graphics, logos, and trademarks, are the exclusive property of monaeyelashes.com and protected by intellectual property laws. Unauthorized use or reproduction of any content is strictly prohibited.
6.2 Use of Content and Intellectual Property
By accessing our website, we grant you a limited, non-exclusive, and non-transferable license to access and use the content for personal, non-commercial purposes. You may not modify, distribute, or create derivative works based on our content without our explicit permission.
6.3 Copyright Infringement Claims
We respect intellectual property rights. If you believe that any content on our website infringes your copyright, please contact us at service@monaeyelashes.com, and we will deal with it on time.
Promotions, Contests, and Sweepstakes
7.1 General Rules and Participation
From time to time, we may offer promotions, contests, or sweepstakes on our website. Each promotion will have its own specific rules and eligibility criteria, which will be clearly communicated in the respective promotion's terms and conditions.
7.2 Winner Selection and Prizes
Winners will be selected based on the criteria outlined in each promotion's terms and conditions. The prizes awarded may include products, discounts, gift cards, or other rewards as specified in the respective promotion.
7.3 Contestant Rights and Disqualification
Contestants must comply with the rules and regulations of each promotion. We reserve the right to disqualify participants who violate the terms, engage in fraudulent activities, or fail to meet the eligibility criteria.
7.4 Promotion Modifications or Termination
We may modify, suspend, or terminate promotions, contests, or sweepstakes at any time and for any reason without prior notice. Such changes will be communicated through our website or other appropriate channels.
Limitation of Liability
8.1 Disclaimer of Warranties
Our website and its content are provided on an "as is" and "as available" basis without warranties of any kind, either expressed or implied. We do not warrant the accuracy, reliability, completeness, or suitability of the content or products.
8.2 Limitation of Liability
In no event shall monaeyelashes.com or its affiliates be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use or inability to use our website or services, including but not limited to damages for lost profits, data, or business opportunities.
8.3 Indemnification
You agree to indemnify, defend, and hold monaeyelashes.com and its affiliates harmless from any claims, damages, liabilities, or expenses arising from your use of the website, violation of the terms and conditions, or infringement of any rights of a third party.
Governing Law and Dispute Resolution
9.1 Dispute Resolution
Any disputes arising from these terms and conditions shall be resolved through good-faith negotiations between the parties. If a resolution cannot be reached, either party may initiate mediation, arbitration, or pursue other available legal remedies as outlined in our dispute resolution policy.
9.2 Class Action Waiver
By accepting these terms and conditions, you waive your right to participate in any class-action lawsuit against monaeyelashes.com.
9.3 GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Ireland
Privacy Policy
10.1 Collection and Use of Personal Information
- We collect and use personal information in accordance with our privacy policy, which outlines the types of information collected, purposes of use, data protection measures, and your rights regarding your personal data.
10.2 Cookies and Tracking Technologies
- Our website uses cookies and similar tracking technologies to enhance user experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.
10.3 Third-Party Links and Websites
- Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these websites and encourage you to review their respective terms and policies.
Severability and Entire Agreement
If any provision of these terms and conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. These terms and conditions constitute the entire agreement between you and monaeyelashes.com, superseding any prior agreements or understandings.
Please note that the content provided in the table of contents is for illustrative purposes only, and you should customize it to accurately reflect the terms and conditions of your website and business.